Help/ FAQs

Shipping

Where & how do you ship?

Mahlah.in delivers across India in over 2800+ pincodes. We use shiprocket and India Post to ship our products at your doorstep free of any hassle.

How long does shipping take?

Shipping time vary depending on your location and courier partner. In general, standard shipping takes 5-7 days.

How much does shipping cost?

We offer free shipping on all our products to our customers, for a seamless and enjoyable shopping experience.

Returns

What is your return policy?

We want you to be happy with your purchase with us that’s why offer 7 day return/exchange policy with free returns. If you’re not happy with your purchase, simply raise a return request here or email us

If I return, when will I get my refund?

Your refund process will be started after the product is shipped back to us. After inspection and resolution of your return request, we will process your refund in your preferred banking account.

Payments

What payment options do you accept?

We accept all major credit/debit cards, paypal, online wallet apps and Cash on delivery (COD).

Is my banking information secure?

YES. We use industry standard encryption to protect your banking information. Your information is processed securely through our payment gateway partner Stripe.

Product Info

Can I see customer reviews for your products?

Yes, we encourage our customers to leave reviews for our products. You can view product reviews on product page.

How do I know the dimensions or fit of the product?

We provide measurements with of products in the description tab of each product page.

Do you offer warranties on your products?

Yes, we offer various range of warranty and services on all our products. Find detailed information on warranties on the respective product pages.