Privacy Policy
Effective Date: [22/01/23]
At [M/s Star Platinum Enterprises/ Mahlah], we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and share information about you when you use our websites, mobile applications, and other online products and services (collectively, the “Services”).
By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.
Information we collect
We collect information about you in a few different ways when you use our Services.
Information you provide to us: We collect information that you voluntarily provide to us when you use our Services, such as your name, email address, postal address, phone number, payment information, and any other information you choose to provide.
Information we collect automatically: When you use our Services, we may automatically collect certain information about your device and your usage of our Services. This includes your IP address, browser type and version, device type and unique device identifier, and information about your browsing and purchasing activity on our Services.
Legal basis for processing personal data
We collect, use, and process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. The legal basis for the processing of your personal data may include your consent, the performance of a contract, legal compliance, and our legitimate business interests.
Information from third parties: We may receive information about you from third parties, such as social media platforms or other third-party services that you have linked to your account on our Services.
How we use your information
We use the information we collect about you for a variety of purposes, including:
To provide, maintain, and improve our Services: We use your information to provide, maintain, and improve our Services, including to process and fulfill your orders, to communicate with you about your account and orders, and to provide customer support.
To personalize your experience: We may use your information to personalize your experience on our Services, such as by showing you products or ads that we think may be of interest to you.
To send you marketing communications: We may use your information to send you marketing communications, such as newsletters, promotional offers, and other updates about our products and services.
To protect against fraud and other illegal activities: We may use your information to protect against fraud and other illegal activities, and to enforce our terms of use.
How we share your information
We may share your information with third parties in the following circumstances:
With service providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processors, order fulfillment companies, and customer service providers.
With business partners: We may share your information with our business partners for marketing and advertising purposes.
In connection with legal proceedings: We may share your information in connection with legal proceedings, such as in response to a subpoena or in connection with a legal investigation.
In connection with a sale or merger: If we sell or merge with another company, we may share your information as part of the transaction.
Your choices and rights
You have certain choices and rights when it comes to your information.
Right to erasure (“Right to be forgotten”)
You have the right to request that we delete your personal data from our systems at any time. We will take appropriate steps to delete your personal data as soon as possible, subject to any legal and regulatory obligations that may require us to retain certain data. In order to request the deletion of your personal data, you can contact us at [grievances@mahlah.in]
Opting out of marketing communication
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the communications you receive from us, or by contacting us at [grievances@mahlah.in].
Accessing and updating your information
You may access and update your account information at any time by logging into your account on our Services.